SALE THROUGH THE E-COMMERCE TecnoAlpi
NOTE: The official language is Italian reference even if
the translated versions and descriptions, each term or definition refers to
DICTIONARY OF ITALIAN Garzanti.
These conditions may be updated or changed at any time by TecnoAlpi,
which will give the inside of the corporate website, at www.tecnoalpi.com
DISCLAIMER FOR THE USE OF THE WEB SITE
Please note that these conditions of sale does not affect
(and should not be read so as to affect) your STATUTORY RIGHTS, which can not
be waived or limited by contract.
1. OBJECT OF THE CONTRACT ON LINE AND ITS DEFINITION
1.1 To purchase agreement "on line" means the
distance contract and that the legal transaction concerning goods and / or
services concluded between a supplier
Via Dabormida, 50
Buriasco 10060 (TO) ITALY
Companies Register at the Court of Pinerolo n. 3337
and a consumer / customer under an organized distance
sales from the supplier for this contract, shall only use the technology of
communication at a distance called the "internet". All contracts,
therefore, be concluded through direct access by the customer to the website
corresponding to the address (URL) http://www.tecnoalpi.com
when following these steps, the consumer
/ customer will conclude the contract for the purchase of the property.
1.2 If the consumer is the person who buys goods and
services for purposes not directly related to their professional activity. The TecnoAlpi
snc sells its products and its facilities only to professional Business to
Business B2B and B2C Business to Consumer excludes, therefore, any customer who
does not intend to proceed with training in the acquisition of property
described in the site must be conscious of being considered by TecnoAlpi
snc for the protection of the law as a professional since TecnoAlpi snc products
are intended solely for use of a professional nature, in this case excludes any
claim or protection for the consumer, but are applied to the protections of the
law limited 'professional use. The customer is not entitled to damages or
compensation, and any contract or tort liability for any direct or indirect
personal and / or property, caused by the rejection, even partial, of an order.
2. PRICES OF SALE AND PURCHASE
2.1 All sales prices of the products shown on the website
for which an offer to the public, are excluded VAT and all other taxes, freight
and delivery costs are charged separately and will be calculated on the various
means of transport that can be chosen by the purchaser, if located in Italian
territory. The cost of transportation is duly highlighted on the page within
the site that the customer must take care to see before confirming the
purchase. In the case of residence abroad customer care will ensure that the
additional costs to the State in which it resides by sending a written request
via e mail at email@example.com
or fax to +39 0121 091185. In any case,
the goods travel at buyer's risk even if carriage paid delivery or our means.
2.2 The delivery carriers will be made at street level.
2.3 No responsibility can however be attributed to the
supplier for late or non delivery due to force majeure or unforeseeable
2.4 The prices are generally expressed in € euro (EUR) is
still the possibility TecnoAlpi choose to show price / or
other currencies and to require payment in the same currency
2.5 The purchase contract is executed by correctly filling
in and the consensus expressed by the accession date of purchase
"online". The customer can pay for the goods ordered by the payment
services listed on-line at the time of purchase.
2.6 Although the mode of payment shown on-line at the time
of purchase are manifold, TecnoAlpi, given the increased speed
of processes associated with the use of electronic means of intervening in the
various phases of the buying cycle, ensure the delivery of assets purchased
with payment by credit card in less time than other forms of payment.
Therefore, all statements relating to the timing of the procedures related to
this form of payment.
The methods of payment are accepted:
delivery (only if authorized by us and accepted "in writing" and
charge collection costs of delivery) directly to the courier in cash.
Credit card credited, as
indicated by pictograms.
Prepay by bank
transfer on the bank indicated below:
BCC Credito Coperativo di BENEVAGENNA
2.7 The purpose of such bank transfer must bear the No.
and / or an indication of the reference date of the order name and surname or
company placing the order. To speed up the shipping advise to communicate by
e-mail: firstname.lastname@example.org it The number of the CRO on the wire in
place, or send a letter to the bank's accounting fax to + 39 0121 0911 85 or via email: email@example.com address (must be sent in PDF format)
2.8 For the intrinsic characteristics of e-commerce system
used by TecnoAlpi based on exact matching of items in stock with what
you see in the on-line, until the completion of the purchase order by correctly
filling and consent to purchase expressed by the accession date "on
line", selected by the customer and the goods listed earlier in the
purchase confirmation is made available to other customers and therefore can be
purchased by other customers.
2.9 In consideration of the implementation of purchases
and mode of delivery, orders improved "online" after 20:00 will be
considered as signed on the day following its effective date or, if the order
be completed on a public holiday, shall be deemed entered into in the first
working day following the effective date of the order.
3. EXECUTION AND DELIVERY OF THE CONTRACT
3.1 TecnoAlpi will deliver to customers
the products selected and sorted by courier and / or forwarding agents at the
discretion of the company. For customers who wish to be given the option to
withdraw the products purchased directly "ex warehouse" no charge for
3.2 The time of delivery that will never exceed, in any
case, those maximum by law, and are indicated at the time of purchase (in the
page set up on the site), always and only if the shape payment has been used by
credit card or bank confirmation of payment. The delivery date is valid date on
the first attempt by the courier, delivery of goods to the recipient, even if
the attempt is successful due to the absence of the addressee or refusal of the
goods. The delivery attempt will be considered valid even if it took place
without notice of the date and time of delivery but occurs in the manner and
timing of the charge carrier
3.3 In the event of cancellation by TecnoAlpi, due to the
inability of its execution, than the delivery time indicated on the purchase,
the customer will be entitled to receive, in the case of payment by credit card
or bank transfer, refund the amount paid.
4. AVAILABILITY OF PRODUCTS
4.1 The computer system of TecnoAlpi is designed to
ensure immediate execution of orders and prevent unnecessary customer
expectations, in fact, it shows real-time, in its electronic catalog, the
availability of the product and the physical condition of any unavailability.
4.2 In the case of higher order for stocks to bring the
system allows "Checkout" to purchase and receive only the time
periods specified in the existing amount. In the event that the selected
article does not provide for any future availability, the computer system TecnoAlpi
not accept any order, having assessed the period of supply and procurement of
good and too far into the future beyond the time limits set by law, by ensuring
delete this item from the catalog.
5. RESPONSIBILITY '
5.1 TecnoAlpi not assume any
responsibility for problems caused due to force majeure and / or unforeseeable
circumstances such as accidents, theft and / or robbery to charge courier
delivery, fires, explosions, strikes and / or lockouts, earthquakes, floods and
other similar events that prevent, in whole or in part, to implement in the
time and manner agreed to the contract. TecnoAlpi not be responsible or
liable to any party for any damages, losses and costs incurred as a result of
failure to execute the contract for the reasons mentioned above, since the
customer is only entitled to get the price paid.
5.2 Similarly TecnoAlpi is not responsible for any
fraudulent or illegal use that may be done by a third party, credit cards,
checks and other means of payment, when payment of the products purchased. The TecnoAlpi,
in fact, at any time of the purchase procedure is able to know the number of
buyer's credit card through a secure connection which is transmitted directly
to the manager of banking service
6.1 The TecnoAlpi guarantees the goods
produced or marketed by it as described in the GENERAL CONDITIONS OF SALE OF TecnoAlpi.
In any case relate to goods for commercial guarantee never extends beyond the
12 (twelve) months, but for some products is limited under the terms of the
guarantee of individual product.
6.2 However, for certain items because they share subject
to rapid wear, given their type job, so they have a limited lifetime warranty
will be subject to rules only for their integrity and correspondence prior to
their use, in any case for those items not is never planned replacement.
7. BUYER'S OBLIGATIONS
7.1 The customer agrees and undertakes, once the purchase
procedure "on-line", to handle the press and the conservation of
these general conditions, which, however, has already seen and accepted as an
obligatory step in and the specific product being purchased, and so as to fully
satisfy the minimum condition required by law.
7.2 These general conditions may be updated or changed at
any time by TecnoAlpi who will notify the website www.tecnoalpi.com The customer agrees and
undertakes, whenever a change in the terms and conditions, to arrange for their
printing and conservation.
7.3 It is strictly prohibited to enter false data, and /
or invented and / or fantasy, the registration process required to provide him
with the procedure for the execution of this contract and the subsequent
communications; data details and e mail address must be the only real data and
not some other person, or fantasy.
It is expressly forbidden to make double entries
corresponding to a single person or enter data of third persons. TecnoAlpi
reserves the right to prosecute any violation or abuse, and for the protection
of all consumers.
7.4 The customer raises TecnoAlpi from any
liability arising from the tax records incorrect because of errors in the data
supplied by the customer, being the Client is solely responsible for the
7.5 The customer intracomuntario must check the exact
specification of P. VAT, of the inaccuracies TecnoAlpi disclaims any
responsibility if the inaccuracy were to result in additional expenditure by TecnoAlpi
in the presentation of periodic INTRASTAT model, in addition to the already
paid by the customer, such charges will unquestionably be charged to the
customer if the payment is arrival by credit card direct debit will be notified
by e-mail after the incorrectness, though other forms of payment by issuing a
letter of complaint sent by e-mail the payment of the charge must be made no
later than 5 days thereof, in any case the maximum charge is set at € 25.00,
although the TecnoAlpi take extreme care in the preventive control of the
data supplied by the client will never be held liable for their truthfulness is
that truthfulness always the responsibility of the customer.
7.6 The TecnoAlpi reserves the right to
control the intra-Community VAT and use the link provided http://www.1.agenziaentrate.it/servizi/vies/vies.htm
that control is not however the only binding for TecnoAlpi accuracy of the
information sent to us using the form remains the customer.
8. RIGHT OF WITHDRAWAL
8.1 The customer who, for whatever reason, are
dissatisfied with your purchase, be entitled to terminate the contract without
any penalty specifying the reason, within 10 working days for goods from the
day of receipt, for services from the day of conclusion of the contract
"on line". The right of withdrawal is exercised by sending, within
the prescribed period, a written notice to the TecnoAlpi, Via Dabormida
, 50 10060 Buriasco (TO) ITALY, by registered letter with acknowledgment of
8.2 All costs of returning the products are specifically
charged to the customer, who, through their agent, will forward the same at TecnoAlpi
logistics, prior authorization will be assigned to TecnoAlpi customer that
has sent a registered letter with acknowledgment of receipt, all entries must
be received in the conditions of reception, in their original packaging, or at
least packed appropriately in order to protect them during transport, and any
manuals, without any lack. It is understood that the risks of shipping for
returning items will be charged to the customer.
8.3 TecnoAlpi accept the returned goods
reserving to see that the products have been returned in original condition
with original packaging and should be put on the original packaging of the
product with other protective packaging that preserves the integrity and
protect him even from writing or labels. Only then will credit the entire
amount paid by the customer within the time provided by law. If that amount has
been paid by credit card, TecnoAlpi shall credit the same
amount, by the issuer, the card of the customer. In the event that had been
taken several forms of payment, the Customer may disclose the account number on
which the Company will make the remittance of the amount due.
9.1 By filling in the appropriate space on the website of
the banking system of payment, the customer authorizes TecnoAlpi to use their
credit card to debit your bank account in favor of TecnoAlpi the total
amount indicated as the cost with the purchase "online". The whole
procedure is done via secure connection directly connected to the bank owner
and operator of the service fee "on line", which TecnoAlpi can not access.
If the client wishes to make use of the right of
withdrawal, as previously stated in paragraph 8 of these conditions, the amount
to be refunded will be credited to the same credit card.
9.2 Filling the registry card in registration process
required to provide him with the procedure for the execution of this contract
and the subsequent communications, the customer authorizes TecnoAlpi to communicate
non-sensitive personal data (address, phone number) to carriers and / or
forwarding agents used for the delivery of goods purchased, in order to allow
the procedures necessary for delivery.
10. CONTRACT TERMINATION AND TERMINATION EXPRESS
10.1 TecnoAlpi has the right to terminate
the contract by simply informing the customer with sufficient and justified
reasons, in which case the customer shall only be entitled to a refund of the
amount already paid.
10.2 The obligations assumed by the customer in art. 7
(Obligations of the buyer), and the guarantee of successful payment the
customer makes with the media in art. 2, are essential, so that, by express
agreement, the failure by the customer, with just one of those bonds will
determine the legal termination of the contract under article 1456 Civil Code,
without necessity of judicial decision, without prejudice to the right TecnoAlpi
to sue for damages.
11. COLLECTION AND PROCESSING OF PERSONAL DATA
11.1 The personal information is collected for the purpose
of registering the customer and provide him with the procedures for the
execution of this contract and the necessary communications, these data are
processed electronically in compliance with laws and can be produced only on
request the judicial authority or other authority authorized by law.
11.2 The personal information will be disclosed to third
parties who carry out activities necessary for the execution of the contract
and used exclusively for that purpose.
11.3 The exercise his rights under Article .13, L.
675/1996, namely: to seek confirmation of the existence at the headquarters of TecnoAlpi
snc of their personal data, to know their origin, logic and purpose of their
treatment, to obtain updating, rectification and integration; to request
cancellation, transformation into anonymous form or block
case of illegal treatment, to oppose their processing for
legitimate reasons or if the data is used for sending advertising material,
commercial information, market research, direct marketing and interactive
11.4 The cancellation of their personal data is subject to
the submission of a written notice sent by fax +39 0121 091185 or mail to the
company headquarters, or by e-mail: firstname.lastname@example.org
Owner and manager of the collection and processing of
personal data is TecnoAlpi, Via Dabormida, 50 - 10060 Buriasco (TO) ITALY
12.1 Any dispute concerning the application,
implementation, and breach of contract of sale entered into "online"
via the Internet www.TecnoAlpi.com site is subject to
Italian jurisdiction, these conditions are reported, although not expressly
covered , in conjunction with the Legislative Decree n. 50 of 15.1.1992 and D.
Decree No. 185 of 22.5.1999.
12.2 Any dispute between the parties relating to this
contract will be competent Court in whose district the home customer, for all
other customers (or those of foreign companies) it is agreed that any dispute
shall be brought before the Court of Pinerolo, Turin - ITALY.